Returns Policy

No goods can be returned without Net-Com (92) Limited's prior consent. Subject to Net-Com (92) Limited's prior consent having been obtained, Products must be returned direct to Net-Com (92) Limited and not given to the company's representative unless authorised by Net-Com (92) Limited. All goods returned are to be accompanied by a returns note stating:

Name and Address of Sender
Date and No. of relevant Invoice
Reason for returning goods
Nature of Fault

If any of the above conditions are not met, Net-Com (92) Limited reserves the right to credit the Products at the lowest sale price and apply a 15% handling charge. Goods incorrectly ordered by Customers and returned for credit are subject to a handling charge of 25%. Special orders placed for non-stocked items cannot be returned for credit. Where personal collection of goods has been requested by the customer, it should be noted that this must be done within 48 hours of arranging the collection. Goods not collected within this period will be returned to stock and a restocking charge will be invoiced to the customer.